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Multi-store setup

One business, many counters. Lekhita models this as a business with branches under it: each branch bills in its own name, and the owner sees everything together. Two levels only — there is no franchise-inside-franchise nesting, and we are not building one.

How Lekhita thinks about branches

Your business is the legal thing — the name, the owner, the GSTIN, the plan. A branch is one place that bills: a shop, an outlet, a stall. Every sale you ring up is recorded against the branch you are working in, so what sold at the main shop stays attributed to the main shop.

Add a second branch

  1. Open More → Stores and add a branch.
  2. Give it a name your staff will recognise (“Station Road” beats “Branch 2”) and a store code.
  3. Its phone and email prefill from the business — change them if the branch has its own number. Pick or add the branch's address.
  4. Switch the active branch from the store list. Whatever you bill after that is recorded against that branch.

What is per-branch, and what is shared

  • Per-branch: which branch a sale or booking was recorded against, working hours, and tax settings (rate, tax-inclusive, tax id).
  • Shared across the whole business: your catalogue and its prices, your customer list, your reporting dashboard, and your account.
  • Not per-branch at all yet: stock counts, price lists, sales targets, and staff — the last one because staff cannot sign in with their own account anywhere in Lekhita yet.

If your branches are separately registered for GST

Read this carefully, because it is the part most likely to catch you out. The GSTIN that prints on a bill is taken from your business record first — one number, business-wide, on every branch's bills. Tax settings are saved per branch and can hold a tax id of their own, but that one is only used when the business record has none.

So if you have genuinely separate registrations per branch, Lekhita does not model that cleanly today. Tell us on WhatsApp before you start billing rather than discovering it at filing time — see GST in Lekhita for what the invoice does and does not carry.

Reporting across branches

The dashboard rolls every branch into one picture: revenue, orders, top products and payment mix for the whole business. It does not break revenue out per branch yet — the branch is stored on every sale, but the report does not group by it. If you need per-outlet numbers today, that is a real gap and the honest answer is the orders CSV plus a spreadsheet.

Check yourself: is the bill landing in the right branch?

After setup, make one test sale from each counter, then open the orders list. Each sale should carry the branch it was made in. If everything lands in one branch, the device is set to the wrong branch — switch it from the store list before real billing starts.

Still stuck?

Ask us directly — a person answers, Monday to Saturday, 10:00 to 19:00 IST.